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Activity (RSS)

Thursday, November 21 2013
496 Cannot see received mail was updated
  • benny
    benny commented at 9:50 PM

    Also see the manual page here.

  • benny
    benny commented at 9:49 PM

    Yes, MailMate does not, by default, synchronize [Gmail]/All Mail because it would result in fetching duplicate messages. Recently I did a workaround for that su...

492 App hanging when opened was updated
  • benny
    benny commented at 9:42 PM

    I can see from the output that you are dealing with a very large account. MailMate is designed to put everything in one big pool of messages and then everything...

  • Benjamin Stiglitz
    Benjamin Stiglitz commented at 9:07 PM

    For what it’s worth this is also happening on another machine that fetches mail from the same server. I wonder if it’s message related. (I know there is an issu...

Wednesday, November 20 2013
495 Frequent crashes now - Version 1.7.1 (3836) - on Mavericks 10.8.1 was updated
  • benny
    benny commented at 9:27 AM

    A quick check seems to indicate the problem is related to an EXISTS response with, perhaps, a huge number. MailMate doesn't catch it if that happens and tries t...

  • benny
    benny commented at 9:01 AM

    Looks like MailMate is crashing in the IMAP code when parsing a response from the server. I'll take a look at the code, but worst case I'll have to create a deb...

Tuesday, November 19 2013
494 Mailbox views appear empty was updated
  • benny
    benny commented at 9:10 PM

    Thanks for your support!

    It's not a known issue. My guess is that the problem is that you activate a search by double-clicking in the messages outline. This can...

Monday, November 18 2013
493 Notifications pinging despite all turned off was updated
  • benny
    • State changed from new to cantreproduce
    by benny at 11:03 PM

    Thanks, when I just tried it then it worked immediately both when disabling and enabling.

    I'll mark the ticket as cantreproduce for now.

  • benny
    benny commented at 10:57 PM

    Are you sure you disabled all sounds. The four dots to the left represent the 4 possible dock icon counters. You need to click on each of them and look for the ...

369 repeated "Failed SSL handshake" errors was updated
  • benny
    benny commented at 10:38 PM

    Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane. The latest test version has a workaround for failed SSL handshakes where MailMate...

492 App hanging when opened was created
  • Benjamin Stiglitz
    Benjamin Stiglitz created the ticket at 4:22 PM

    I’ve found that MailMate is now regularly hanging when opening. I’ve attached two samples to this ticket, as well as the last parsing logs from ${TMPDIR}.

    I’m h...

484 Sync Error was updated
  • benny
    benny commented at 11:08 AM

    Sorry, I'm a bit swamped with emails at the moment. Your problem is related to the server not supporting the so-called UIDPLUS extension. (MailMate should work ...

488 MailMate craches after launch was updated
  • benny
    • State changed from new to duplicate
    by benny at 9:07 AM

    This does look like the problem in #453. Did you get any output in the Terminal before it crashed?

    Do you have the time to help me debug this issue? It's probab...

Friday, November 15 2013
486 Support charset "ks_c_5601-1987" was updated
  • benny
    benny commented at 8:42 AM

    You missed the note I believe:

    Note: Messages already fetched by MailMate unfortunately needs to be re-fetched using “Message ▸ Reset...”.

    Did you try this?

488 MailMate craches after launch was updated
  • benny
    benny commented at 8:05 AM

    You may be experiencing the same issue as described in ticket #453. That ticket also goes through other things, but the main point is that I have not yet tracke...

Thursday, November 14 2013
486 Support charset "ks_c_5601-1987" was updated
  • benny
    • State changed from new to fixcommitted
    by benny at 10:40 PM

    Fetch the latest test release by holding down ⌥ when clicking “Check Now” in the Software Update preferences pane. Then you should get r3842.

    Let me know whethe...

487 Mapping Mailboxes to Folders was updated
  • benny
    • State changed from new to resolved
    by benny at 7:42 AM

    Right-click the “Sent Items” mailbox and look for “Mailbox Type”. Let me know if that does not fix the problem.

    Usually, MailMate should have guessed the correc...

Wednesday, November 13 2013
486 Support charset "ks_c_5601-1987" was updated
  • benny
    benny commented at 8:21 PM

    I would love to do that. Could you send me an example message?

    I use the iconv library to do conversions. Apparently it should support all of the above:

    iconv ...
464 Cannot make a secure SSL connection was updated
  • benny
    benny commented at 3:25 PM

    Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane. This is r3839 with an attempt to fix your issue or at least decrease the nuisance...

  • benny
    benny commented at 10:57 AM

    @brandon: Ok, that sounds like I may be able to resolve it by being better at delaying retries before reporting a problem. I'll look into it (when I get time, b...

  • benny
    benny commented at 10:29 AM

    @brandon: I've seen the issue once with my test account, but the problem disappeared again immediately. How often does this happen for you? How quickly does the...

484 Sync Error was updated
  • benny
    benny commented at 10:59 AM

    Hold down ⇧ when clicking Retry when the error shows. That should generate a log file on your desktop of the retry attempt (which hopefully also fails). I can u...

443 unable to set up icloud was updated
  • benny
    • State changed from cantreproduce to resolved
    by benny at 7:51 AM

    @Gabe: Thanks, I'll change the ticket state to “resolved” then :-)

  • Gabe
    Gabe commented at 2:32 AM

    I get this same error when following Apple's guidelines. The fix is to use just your username without the @me.com suffix contrary to Apple's docs.

Tuesday, November 12 2013
483 Crash after launch mailmate was updated
  • benny
    benny commented at 6:53 PM

    Thanks, the crash is related to MailMate trying to read the accounts configured in Thunderbird.

    Could you locate and send me this file:

    ~/Library/Thunderbird/p...
453 mailmate crashes upon opening was updated
  • benny
    benny commented at 7:35 AM

    Sorry for the lack of replies. (I've been a bit busy with the crowd funding effort -- and still am.)

    First, let's assume it is the same issue on both machines. ...

Monday, November 11 2013
482 Mail subject in reminder was updated
  • benny
    • State changed from new to resolved
    by benny at 8:25 PM

    Great.

Bulk edit performed at 11:56 AM
state:"fixreleased" affected 3 tickets
Saturday, November 09 2013
288 Progress Indicator spinning forever was updated
  • benny
    • State changed from new to cantreproduce
    by benny at 2:13 PM
Wednesday, November 06 2013
479 TextMate Shortcuts in MailMate was updated
  • benny
    • State changed from new to bluesky
    by benny at 9:37 AM

    I would like to do much more than that, but currently it is a bluesky feature. This doesn't mean I don't want to do it, but it's part of some changes that I can...

480 MailMate and Filemaker Pro was updated
  • benny
    benny commented at 9:28 AM

    I believe you forgot to attach the dialog. I don't have Filemaker which makes it difficult to analyze the problem.

    Some applications are hardcoded to use Apple ...

Tuesday, November 05 2013
478 unable to receive mail was updated
  • benny
    • State changed from new to closed
    by benny at 11:38 PM

    MailMate is IMAP only and pop.ix.netcom.com appears to be a POP3 server. Note that some IMAP providers (for example, Gmail) allow you to fetch email from a POP3...

477 Issue #387 appears to have returned. was updated
  • benny
    • State changed from new to fixcommitted
    by benny at 10:50 AM

    If my mailing list reply is correct in the analysis of the problem then it is fixed for the next update. It was a bit more tricky than expected since MailMate h...

Monday, November 04 2013
476 Crash when trying to edit an automatically generated crash report was updated
  • benny
    benny commented at 9:00 AM

    OmniFocus crashed and it allowed you to send the crash report using MailMate -- and then MailMate crashed?

    The attached crash report unfortunately seems to be i...

Sunday, November 03 2013
464 Cannot make a secure SSL connection was updated
  • benny
    benny commented at 2:29 PM

    I have a Runbox test account, but I haven't seen this issue yet. My trial period is 3 more weeks. I'll leave it online. If you see any pattern leading up to the...

Friday, November 01 2013
475 Crash of Mailmate while syncing with IMAP server was updated
  • benny
    benny commented at 11:42 PM

    Is it a reproducible problem?

    The crash report indicates that it may be related to a particular message. In that case, it should happen again.

Thursday, October 31 2013
473 Wav Attachment problem was updated
  • benny
    • State changed from new to fixcommitted
    by benny at 8:27 PM

    Just to update this ticket with the result of private correspondence: The problem was that it was a message where the root body part is audio/wav. MailMate did ...

  • benny
    benny commented at 2:32 PM

    The fact that it is saved as a base64 text file indicates that MailMate has trouble extracting the attachment correctly. This is not a known issue.

    Is it possib...

472 Mute threads was updated
  • benny
    benny commented at 5:51 PM

    The Counters pane is going to the trashcan at some point. It's a GUI disaster. The functionality will move to the mailbox editor (at least that is the plan). So...

  • benny
    benny commented at 11:15 AM

    There is a mute feature, but that's probably not what you want.

    Other than that I would suggest setting up a smart mailbox to catch the messages you do want to ...

Wednesday, October 30 2013
471 MailMate crashing after launch was updated
  • benny
    • State changed from new to fixcommitted
    by benny at 1:14 PM

    I've just fixed the recursive mailbox creation bug and I'm now looking into catching the OVERQUOTA response code defined in RFC 5530. That should make it at lea...

  • benny
    benny commented at 12:47 PM

    Oh, two problems.

    1. You have no more space in your account. This makes an upload fail.
    2. When the upload fails MailMate misinterprets the failure to mean that a pr...
  • benny
    benny commented at 12:43 PM

    There is a bit of noise that you can disable:

    defaults write com.freron.MailMate MmDebugParserCrash -bool NO
    

    Also, a log file is mentioned in the output. Coul...

  • benny
    benny commented at 12:17 PM

    Thanks for the report. I've been kind of waiting for this since it's been reported before and I was unable to fix it before it resolved itself. The crash you ge...

232 Feature request: deletion behavior flexibility was updated
  • benny
    benny commented at 10:26 AM

    @justin: That's quite a list of alternative behaviors. I'll keep this in mind for settings on a mailbox/account level. The trickiest part is probably Gmail. Dis...

Monday, October 28 2013
470 Aperture applescript to us MailMate was updated
Saturday, October 26 2013
469 deleting an account - continuation of 335 was updated
  • benny
    • State changed from new to resolved
    by benny at 7:30 AM

    Thanks for the update. I'll close the ticket.

335 Trying to Delete Dummy Account--Red Messages was updated
  • benny
    benny commented at 7:25 AM

    Yes, r3804 is the latest revision.

Friday, October 25 2013
464 Cannot make a secure SSL connection was updated