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Activity (RSS)

Friday, November 25 2022
3157 Can't attach RTFD was updated
  • benny
    • State changed from new to resolved
    by benny at 2:05 PM
  • benny
    benny commented at 2:05 PM

    Yes, as Mike wrote, it really is a folder.

    Compressing a folder can be done using the Finder. There's a menu item named “Compress...” when right-clicking a fold...

3153 Deleting emails do not reflect in Gmail was updated
  • benny
    benny commented at 2:04 PM
    1. Synchronization schedule should be inherited (by default it's the schedule of the parent mailbox except for special cases like INBOX and All Mail).
    2. That should...
  • Eelco Chaudron
    Eelco Chaudron commented at 12:48 PM

    Ok, so it looks like that now most of my mailboxes are set to "manual" I no longer have the issue. I guess I was just on the edge, and when adding some more fol...

3151 Crashing when I try to reply was updated
  • benny
    • State changed from cantreproduce to reproduced
    by benny at 9:35 AM

    Thanks for the sample. The problem is related to changes with Contacts integration. This is initialized when replying and for some reason it's very slow. It mig...

Thursday, November 24 2022
3157 Can't attach RTFD was updated
  • Mike
    Mike commented at 8:32 AM

    This is because RTFDs are folders (the D at the end stands for directory). If you click on "Show Package Contents..." in the Finder via the context menu, you wi...

Wednesday, November 23 2022
3082 external editors won't launch from bundles was updated
  • Patrick Ball
    Patrick Ball commented at 8:23 PM

    Sorry to take so long to come back to this: tabbing into the message box works now, and the bundle is working. Thanks! I continue to love MailMate :) happy to c...

3157 Can't attach RTFD was created
  • jimleff.ny (at gmail)
    jimleff.ny (at gmail) created the ticket at 4:08 PM

    Trying to attach an RTFD document to an email, I get "cannot attach folders"

3156 Can't attach RTFD was created
  • jimleff.ny (at gmail)
    jimleff.ny (at gmail) created the ticket at 4:08 PM

    Trying to attach an RTFD document to an email, I get "cannot attach folders"

3151 Crashing when I try to reply was updated
3155 Gmail throttling preventing app from functioning was created
  • Ed Cottrell
    Ed Cottrell created the ticket at 2:50 AM

    I am using MailMate to sync mail on 7 accounts. Three of those are either Gmail or Google Workspaces accounts. One is nearly empty, but the other two contain qu...

Tuesday, November 22 2022
2607 disconnected mail account - on newly downloaded mailmate was updated
  • Andrew
    Andrew commented at 9:47 PM

    I have similar issue and googled then found this discussion.

    I have successfully added 2 gmail accounts but when I tried to add a fastmail account, I see the "d...

3154 mailmate "Application not responding" was created
  • bukman
    bukman created the ticket at 6:57 AM

    Hello,

    When I open MailMate app it freezes and locks up and becomes unresponsive ("Application Not Responding"), and remains unresponsive until I force quit the...

3073 Are HTML named anchors supposed to work? was updated
  • Joe Chellman
    Joe Chellman commented at 3:28 AM

    Bumping this because the behavior hasn't changed so far in recent builds, and I'm still curious about it.

Sunday, November 20 2022
3151 Crashing when I try to reply was updated
  • benny
    • State changed from resolved to cantreproduce
    by benny at 8:13 PM

    Ok, just to be sure, check the revision number in the About window of MailMate. It should be r5927 (or something close to that).

    If this still happens then I ne...

Friday, November 18 2022
3151 Crashing when I try to reply was updated
  • Will Bricker
    Will Bricker commented at 2:27 PM

    Hi - this is once again flaring up. All replies take several seconds to load

  • benny
    • State changed from new to resolved
    by benny at 7:47 AM
3153 Deleting emails do not reflect in Gmail was updated
  • Eelco Chaudron
    Eelco Chaudron commented at 1:52 PM

    Ok if reverting is not a problem, I only had this issue appear about two weeks ago, nothing changed, and I only added a mailbox or two.

    Even when the mailbox is...

  • benny
    benny commented at 11:48 AM

    With regard to “revert to an dearlier version”: No, this is not the problem.

    In your last logs I noticed the Gmail account is in a throttled state. I think this...

  • Eelco Chaudron
    Eelco Chaudron commented at 11:23 AM

    Would it make sense/is it possible to revert to an earlier version to see if it works?

  • Eelco Chaudron
    Eelco Chaudron commented at 11:18 AM

    Actually right after updating this ticker, I got it to fail again. Send you a new log...

  • Eelco Chaudron
    Eelco Chaudron commented at 11:15 AM

    PS: I send all the logs and the exact mail subjects in the direct email.

2 earlier changes…
  • Eelco Chaudron
    Eelco Chaudron commented at 11:14 AM

    It takes a long time before all my mailboxes get sync, no idea why though. But this problem happened even when if all is synced up...

    I sent you the logs with a...

  • benny
    benny commented at 7:41 AM

    Thanks for the logs. Your INBOX is fully synchronized, but otherwise it appears to be busy synchronizing your (many) mailboxes. Does it every finish (spinner st...

Thursday, November 17 2022
3153 Deleting emails do not reflect in Gmail was updated
  • Eelco Chaudron
    Eelco Chaudron commented at 6:58 PM

    There are no mailboxes offline, so that is not the problem. I've opened MM, wait for it to turn idle in the activity viewer, restarted MM, and first deleted an ...

  • benny
    benny commented at 3:50 PM

    Based on your reply, I think you missed what I wrote. It's partly due to a mix of terms. Some times a mailbox is used to describe an account/source, but this is...

  • Eelco Chaudron
    Eelco Chaudron commented at 11:45 AM

    Hi Benny,

    Any update on how to troubleshoot this? Asking as this makes using MM almost impossible. Even if I try to move some messages from my inbox to another ...

Wednesday, November 16 2022
3151 Crashing when I try to reply was updated
  • Will Bricker
    Will Bricker commented at 3:46 PM

    Better! It take a sec the first time I use the keyboard shortcut "r", but then is fine after that. Thanks for the help!

  • benny
    benny commented at 9:53 AM

    Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to get the latest test release. Then let me know if the issue persists.

3145 Memory leak with build 5923 on Ventura/Mac M1 was updated
  • benny
    benny commented at 10:24 AM

    Thanks for the additional observation. I've replied to your most recent direct email for further debugging.

3149 interaction with MS Office was updated
  • benny
    benny commented at 10:09 AM

    Sorry, I missed that this was about the Office apps (which I don't really use). But I see that one should be able to access a system share button via the share-...

3075 UI Lagging / Sluggish / Slow was updated
  • benny
    benny commented at 10:03 AM

    First, create the following path (the last 3 folders do not exist by default):

    /Users/<username>/Library/Application Support/MailMate/Resources/Layouts/Mailbox...
3153 Deleting emails do not reflect in Gmail was updated
  • benny
    benny commented at 9:08 AM

    First check that all of your mailboxes are online within the account. This means no greyed out mailboxes when you expand the account under Sources in the mailbo...

Tuesday, November 15 2022
3151 Crashing when I try to reply was created
  • Will Bricker
    Will Bricker created the ticket at 8:14 PM

    Mailmate has started to crash when I hit "R" to reply. Happening only since I upgraded to ventura

Friday, November 11 2022
2511 MailMate running a fetch with a negative ID - how do I reset? was updated
  • Ari Goldmith
    Ari Goldmith commented at 12:12 PM

    Indeed, there wasn't that many messages that passed through that mailbox. Though my guess is that they may have generated the starting UID from a date string YY...

  • benny
    • State changed from reproduced to fixcommitted
    by benny at 8:16 AM

    Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to get the latest test release.

    This was a “blind” fix, that is, I did not really ...

Thursday, November 10 2022
2511 MailMate running a fetch with a negative ID - how do I reset? was updated
  • benny
    • State changed from new to reproduced
    by benny at 11:14 AM

    Sorry about the far too late reply on this. (I've explicitly marked you as a non-spammer now, but that wasn't related to my lack of reply.)

    The original IMAP “s...

  • Ari Goldmith
    Ari Goldmith commented at 10:57 AM

    It's Nov 9th 2022, and I'm still trying to track down this issue...

    in which when MailMate tries to sync with the IMAP server it does a UID FETCH of a negativ...

  • Ari Goldmith
    Ari Goldmith edited a comment at 10:59 AM

    It's Nov 9th 2022, and I'm still trying to track down this issue...

    in which when MailMate tries to sync with the IMAP server it does a UID FETCH of a negativ...

  • Ari Goldmith
    Ari Goldmith edited a comment at 11:02 AM

    It's Nov 9th 2022, and I'm still trying to track down this issue...

    in which when MailMate tries to sync with the IMAP server it does a UID FETCH of a negativ...

Wednesday, November 09 2022
3075 UI Lagging / Sluggish / Slow was updated
  • Andrew Soltys
    Andrew Soltys commented at 3:48 PM

    Gotcha. Makes sense. If you don't mind, let me know about the custom layout and I'll give that a shot!

Tuesday, November 08 2022
3141 Image Problem was updated
  • Rob
    Rob commented at 7:56 PM

    I'm having a similar issue with some messages. I can't get the images to download. They show up fine in mail.app and in my web mail account.

    Here is the image l...

  • Rob
    Rob edited a comment at 8:03 PM

    I'm having a similar issue with some messages. I can't get the images to download. They show up fine in mail.app and in my web mail account.

    Here is the image l...

  • Rob
    Rob edited a comment at 8:04 PM

    I'm having a similar issue with some messages. I can't get the images to download. They show up fine in mail.app and in my web mail account.

    Here is the image l...

3149 interaction with MS Office was updated
  • Jonathan Hill
    Jonathan Hill commented at 3:11 PM

    Hi
    Unfortunately it still does not appear to spawn mail mate from the share button

    Thanks
    Jon

  • benny
    benny commented at 1:43 PM

    Which MailMate revision? There was a possibly related bug in one of the recent test releases.

    Hold down ⌥ when clicking “Check Now” in the Software Update prefe...

  • Jonathan Hill
    Jonathan Hill created the ticket at 8:29 AM

    Hi
    On Mac M1 Max, Ventura build 13.0 there appears to be an issue with the share option in MS Office 365 (excel build 16.66.1) where the share - send option doe...

3145 Memory leak with build 5923 on Ventura/Mac M1 was updated
  • Joseph P. Hillenburg
    Joseph P. Hillenburg commented at 3:43 AM

    I just noticed something else interesting. The issue does not seem to occur in the All Messages meta folder.

Monday, November 07 2022
3148 Unable to download beta was updated
  • benny
    benny commented at 6:14 PM

    Here's a link to the latest release: r5926. Download it and then install it manually by overwriting your current install. This will not affect any of your setti...

  • GTD Nerd
    GTD Nerd created the ticket at 3:56 PM

    I keep getting a message "MailMate is running on a read-only file system and can therefore not be updated." I have completely cleared my download file and have ...