#3154 new

mailmate "Application not responding"

Reported by bukman | November 22nd, 2022 @ 06:57 AM


When I open MailMate app it freezes and locks up and becomes unresponsive ("Application Not Responding"), and remains unresponsive until I force quit the app.

Any suggestions what I can try to open MailMate under these circumstances? Is there a method I can use to generate a log report (despite MailMate froxen and unresponsive state) of MailMate and submit it for analysis?

Thank you.


Comments and changes to this ticket

  • benny

    benny November 25th, 2022 @ 02:32 PM

    First try the latest test release: MailMate_r5928.tbz.

    If it still happens then try locating MailMate in the Activity Monitor utility (in Applications/Utilities) and make a process sample using the gear menu.

    Also, try taking the machine offline when launching MailMate to see if it also happens when the accounts are offline.

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