#568 new
Rob Morrison

Mail import

Reported by Rob Morrison | January 7th, 2014 @ 10:12 AM


I recently bought a new macbook and restored from Time Machine. However, there are a lot of emails that haven't been updated.. Is there a manual way that I can refresh/ reload all mail through Mailmate directly?

Thanks for you help,

Comments and changes to this ticket

  • benny

    benny January 7th, 2014 @ 10:16 AM

    MailMate is IMAP only and should always automatically try to synchronize with the IMAP server -- if messages are missing in your backup then they'll be fetched from the server.

    In other words, I'm not sure what you mean by “haven't been updated”.

  • Rob Morrison

    Rob Morrison January 7th, 2014 @ 05:18 PM

    Hi Benny,

    My inbox is missing quite a lot of emails.. I'm wondering if there is a function in Mailmate that allows you to force it fetch the emails from the server? It hasn't done it automatically...


  • benny

    benny January 7th, 2014 @ 08:42 PM

    Look under SOURCES in the mailbox outline. Is the INBOX written with a bold font? This means that MailMate believes the mailbox is online and fully synchronized.

    If no, then try right-clicking the mailbox and select “Synchronize”.

    If yes, then try opening a Terminal window and paste this line:

    defaults write com.freron.MailMate MmEnableIMAPCondstore -bool NO

    Then restart MailMate and let me know if it makes a difference.

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Mac OS X email client.

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