#3050 new
Kenn Sugiyama

HTML Signature will not auto load

Reported by Kenn Sugiyama | April 15th, 2022 @ 05:35 PM

Hi MailMate Support,

I have several accounts linked to mailmate. One of the accounts uses an HTML Variant Signature. I cannot get the HTML Signature inserted into my emails by default.

In case it helps, I did find a "workaround":
1) Manually select a different account (composer's "from" field).
2) Manually revert back to the account with the HTML Signature

When I do the above, the HTML Signature gets inserted into the email.

As this is impacting my professional email account, any help would be much appreciated!



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