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Kenn Sugiyama

Kenn Sugiyama

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Kenn Sugiyama's latest activity

Monday, June 20 2022
3089 MM crashes on startup while syncing one of my mailboxes was created in MailMate
  • Kenn Sugiyama
    Kenn Sugiyama created the ticket at 6:10 PM

    Hi Support,

    Mailmate recently started crashing on startup. Upon doing some troubleshooting on my own, I was able to isolate the issue as being tied to one of my...
Friday, April 15 2022
3050 HTML Signature will not auto load was created in MailMate
  • Kenn Sugiyama
    Kenn Sugiyama created the ticket at 5:35 PM

    Hi MailMate Support,

    I have several accounts linked to mailmate. One of the accounts uses an HTML Variant Signature. I cannot get the HTML Signature inserted in...
Monday, November 15 2021
2952 Suddenly unable to create, forward, reply to emails. was updated in MailMate
  • Kenn Sugiyama
    Kenn Sugiyama commented at 5:35 PM

    Here is a screenshare video of my issue: https://cln.sh/lXI9x2
  • Kenn Sugiyama
    Kenn Sugiyama created the ticket at 5:33 PM

    Not sure when this started happening, but I noticed it today. I am unable to create, forward, and reply to emails. I've tried clicking on the icons, I've tried ...