#2952 new
Kenn Sugiyama

Suddenly unable to create, forward, reply to emails.

Reported by Kenn Sugiyama | November 15th, 2021 @ 05:33 PM

Not sure when this started happening, but I noticed it today. I am unable to create, forward, and reply to emails. I've tried clicking on the icons, I've tried going through the menu without any success.

Over the weekend, my computer automatically updated to Mac Monterey.
I am currently running MailMate 5831.

Any help will much be appreciated!


Comments and changes to this ticket

  • Kenn Sugiyama

    Kenn Sugiyama November 15th, 2021 @ 05:35 PM

    Here is a screenshare video of my issue: https://cln.sh/lXI9x2

  • benny

    benny November 17th, 2021 @ 03:32 PM

    Could you try updating to the latest test release: Hold down the option key when clicking “Check Now” in the Software Update preferences pane.

    I've seen an issue with a “misplaced” composer window causing other windows to open in a wrong location. Try cycling windows in MailMate using ⌘` (or whatever it might be on your keyboard). Or look for open windows in the Window menu.

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Mac OS X email client.

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