#1493 new

can't seem to add more gmail accounts

Reported by Ed | July 12th, 2016 @ 10:00 PM

Hi, have added three gmail accounts to latest version of Mailmate, but when trying to add more they all fail to synchronize and only report "(disconnected)". I know I'm using the right passwords (have checked with another email client and a web browser). Using same gmail settings as with the "successful" logins (e.g., imap.google.com on port 993, smtp.google.com on port 465 or 587 [tried both, separately]).

There is an odd difference when trying to add these -- for the initial accounts, I could not enter the password when setting up the account info, and then password input went after hitting "apply", but for these others, the password boxes for both imap and smtp allow input. Have tried both without putting in the password there, and with, no go either way. Have also tried deleting the account, quitting Mailmate, restarting, and entering account info again. Still no go.

Is there some 3-gmail account limit with Mailmate?

Comments and changes to this ticket

  • Ed

    Ed July 12th, 2016 @ 10:17 PM

    When trying to edit the imap settings, tried the "Edit Subscriptions" button, when returns the message:

    Error: “Failed connecting to host (imap.google.com:993).
    “error:2006A066:BIO routines:BIO_get_host_ip:bad hostname lookup””

    That just doesn't make any sense - same settings working fine with other gmail accounts, and connections fine as confirmed by another email client and email check in chrome.

    Also, the OAuth2 checkbox is not showing when I try to add additional imap accounts.

  • benny

    benny July 14th, 2016 @ 04:38 PM

    • State changed from “new” to “resolved”

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket