Lighthouse has a new layout. Prefer the old one? Return to the old layout, and switch back any time from the link at the top of each page.

can't seem to add more gmail accounts

#1493

Hi, have added three gmail accounts to latest version of Mailmate, but when trying to add more they all fail to synchronize and only report "(disconnected)". I know I'm using the right passwords (have checked with another email client and a web browser). Using same gmail settings as with the "successful" logins (e.g., imap.google.com on port 993, smtp.google.com on port 465 or 587 [tried both, separately]).

There is an odd difference when trying to add these -- for the initial accounts, I could not enter the password when setting up the account info, and then password input went after hitting "apply", but for these others, the password boxes for both imap and smtp allow input. Have tried both without putting in the password there, and with, no go either way. Have also tried deleting the account, quitting Mailmate, restarting, and entering account info again. Still no go.

Is there some 3-gmail account limit with Mailmate?

Reported by Ed · July 12th, 2016 @ 10:00 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Ed
    Ed

    When trying to edit the imap settings, tried the "Edit Subscriptions" button, when returns the message:

    Error: “Failed connecting to host (imap.google.com:993).
    “error:2006A066:BIO routines:BIO_get_host_ip:bad hostname lookup””

    That just doesn't make any sense - same settings working fine with other gmail accounts, and connections fine as confirmed by another email client and email check in chrome.

    Also, the OAuth2 checkbox is not showing when I try to add additional imap accounts.

    July 12th, 2016 @ 10:17 PM

  2. benny
    benny
    • State changed from new to resolved

    July 14th, 2016 @ 04:38 PM

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.