#1052 ✓closed
Tom McPherson

Acrobat XI "Send file As email Attachment" fail

Reported by Tom McPherson | February 18th, 2015 @ 01:51 PM

Acrobat XI seems not to be able to communicate with MailMate. My attempts to use the "send file as email attachment" feature of Acrobat result in the message "The SendMail doesn't know how to talk to your default email client. Please select a different email application to use."

If I use Apple Mail as the default client then all works as expected. However, I want to stick with MailMate so now I am working around the fail by saving the pdf then attaching via MailMate. A bother since I send a lot of pdfs out.

Sorry if this is operator error on my part.

Comments and changes to this ticket

  • benny

    benny February 18th, 2015 @ 02:08 PM

    • State changed from “new” to “closed”

    There is unfortunately not a standard way for an application to ask the default email client to create an email with an attachment. Each application must explicitly support each email client. That's of course bad news for a niche app like MailMate.

    If the application has a proxy icon for the file (the small icon to the left of the file name in the window title as seen in Preview and MailMate itself) then this can be selected and dragged to MailMate as a workaround.

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket