#986 new
Jeff Y.

I9 BAD syntax: Size Exceeds APPEND Limit

Reported by Jeff Y. | December 7th, 2014 @ 01:58 AM

Hello,
Please let me know how to workaround the problem with my account.

Thanks!

01:53:49 S: * 133 FETCH (FLAGS (\Answered \Recent \Seen) UID 133)
01:53:49 S: * 134 FETCH (FLAGS (\Recent \Seen) UID 134)
01:53:49 S: * 135 FETCH (FLAGS (\Recent \Seen) UID 135)
01:53:49 S: * 136 FETCH (FLAGS (\Recent \Seen) UID 136)
01:53:49 S: * 137 FETCH (FLAGS (\Recent \Seen) UID 137)
01:53:49 S: * 138 FETCH (FLAGS (\Recent \Seen) UID 138)
01:53:49 S: * 139 FETCH (FLAGS (\Recent \Seen) UID 139)
01:53:49 S: * 140 FETCH (FLAGS (\Answered \Recent \Seen) UID 140)
01:53:49 S: * 141 FETCH (FLAGS (\Answered \Recent \Seen) UID 141)
01:53:49 S: * 142 FETCH (FLAGS (\Recent \Seen) UID 142)
01:53:49 S: * 143 FETCH (FLAGS (\Answered \Recent \Seen) UID 143)
01:53:49 S: I8 OK Success
01:53:49 C: I9 APPEND goConnekt (\Answered \Seen) "14-Oct-2014 18:42:11 -0800" {26651336}
01:53:49 S: I9 BAD syntax: Size Exceeds APPEND Limit
01:53:49 Error: Server response: “I9 BAD syntax: Size Exceeds APPEND Limit”.
01:53:49 Error code: 1000
01:53:49 Failed action (1008). Reset observed read/write timeouts: 8/8

01:53:49 Handling reply
01:53:55 Error: Failed multiple retries (4). Final error code was 1000.

Comments and changes to this ticket

  • benny

    benny December 8th, 2014 @ 10:17 AM

    The problem is that the message is too large for the IMAP server (~26MB). You need to locate the message that MailMate tries to upload to the server and delete it permanently. Two things which might help:

    • Enable the UID column in the messages outline. Any message without a UID is not yet uploaded to the server.
    • Hold down ⌥ and then use “Message ▸ Delete Now” to delete a message immediately instead of moving it to Deleted Messages (for which the message can also not be uploaded).

    I hope this helps.

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