Gmail duplicate folder name error. “J12 NO [ALREADYEXISTS] Duplicate folder name (Failure)”
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benny
It appears MailMate tries to create a mailbox that already exists, but for some reason MailMate does not know this. In any case, MailMate should not be trying to create this mailbox at all if it's a Gmail account.
Try this:
- Under SOURCES in the mailbox outline, locate
“[Gmail]/Trash” (it might be named differently
depending on your language). Check in the Mailbox menu that the
“Mailbox Type” is “Deleted
Messages”.
- Locate “Deleted Messages” under SOURCES
▸ “Your Gmail Account”. If it contains messages then move them to “[Gmail]/Trash”. When it's empty use the Mailbox menu to “Delete Mailbox”.
Now try taking the account online again.
If you do not see any “[Gmail]/Trash” mailbox then check your webmail settings and make sure the mailbox is available via IMAP. You might also want to check “File ▸ Edit IMAP Account ▸ Your Gmail Account” and click on “Subscriptions”.
I hope this helps.
- Under SOURCES in the mailbox outline, locate
“[Gmail]/Trash” (it might be named differently
depending on your language). Check in the Mailbox menu that the
“Mailbox Type” is “Deleted
Messages”.
-
Carl Rusk
Thanks so much. I fixed this by deleting the "deleted messages" folder in the gmail web client, and changing the name of the other problem folder.
Thanks again
C -
benny
- State changed from new to resolved
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