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Cannot append message to Sent folder

#879

09:31:02 C: I3 APPEND "Sent Messages" (\Seen) "22-Aug-2014 14:01:24 +0800" {45711}
09:31:02 S: + Ready for additional command text.
09:31:02 C: From: "Jim Wilde" <***>
09:31:02 C: To: "Chong Gwee Kong" <*** ...
09:31:02 <45711 bytes>
09:31:02 C: ... 1BY2PR02MB299namprd02pro_--
09:31:02 C:
09:31:02 C: --=_MailMate_F234891D-4BAA-49A2-958D-BE52C1A7922E_=--
09:31:02 S: BAD Command Error. 10
09:31:02 Error: Server response: “ BAD Command Error. 10”.

Mailmate tries to append this message constantly and then disconnects my mail connection.

Receiving server is Office 365

Reported by Jim Wilde · August 22nd, 2014 @ 09:33 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Jim Wilde
    Jim Wilde

    Is there a way to remove the offending message from the "outbox" to avoid the attempts to APPEND the message to the sent folder?

    August 23rd, 2014 @ 08:14 AM

  2. benny
    benny

    Yes, if you can locate the message then you can hold down ⌥ and use “Message ▸ Delete Now”, but then you loose the message. If you just delete the message then it is moved to “Deleted Messages” where the problem would likely reoccur. If you have another account then you could also try to move the message to that account.

    Do you have any idea why the server rejects it? It's not the size of the message itself since it is only 45711 bytes.

    (Naturally the server should report something more meaningful, but that is unlikely to ever change.)

    August 23rd, 2014 @ 11:52 AM

  3. Jim Wilde
    Jim Wilde

    I managed to delete the message file and avoid the APPEND issue, sadly I didn't keep a copy for further investigation. If it recurs I'll check it out further - so we can close this.

    Thanks

    August 26th, 2014 @ 05:52 AM

  4. benny
    benny
    • State changed from new to closed

    August 26th, 2014 @ 09:32 PM

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