#774 new
Mike S.

crash on addressee add off screen with multiple monitors

Reported by Mike S. | May 15th, 2014 @ 07:17 PM

When I edit the addressees (CC or TO matters not) and the auto-fill list/address goes off the screen, it causes MM to crash. Repeated it enough that corrupted the msg in my mailbox that forced a rebuild of the mail db :(

It only happens when the address goes off of the left screen's right edge with the two monitoring config of Left+Right. (tested it does NOT happen when on the Right screen at the right edge).

Let me know if and when I can do something to help troubleshoot/resolve.

Comments and changes to this ticket

  • benny

    benny May 17th, 2014 @ 03:36 PM

    Thanks for the report. I guess this is two issues.

    1. Crash going off screen.

    I only have one screen and couldn't reproduce it. MailMate doesn't really have anything to do with the completion view other than providing the strings for it, but I don't want to rule out that MailMate causes this crash implicitly. (The crash happens within an Apple framework.)

    1. Database rebuild.

    I'm very interested in more information about this since it should never be a side-effect of MailMate crashing. Could you send the following file if it exists:

    ~/Library/Application Support/MailMate/database.log

    Thanks in advance.

  • Robert Cutler

    Robert Cutler October 7th, 2015 @ 12:38 PM

    I get the crash as well pretty consistently. I see the completion menu on both screens for less than a second and then it crashes. I have not had the database rebuild issue associated with it, however.

  • benny

    benny October 7th, 2015 @ 12:42 PM

    @Robert: Is this on El Capitan?

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