#768 new
Andrew R

First Sync Extremely Slow

Reported by Andrew R | May 13th, 2014 @ 06:06 PM

I'm trying out MailMate and synchronizing to an IMAP server with ~350,000 messages (~50,000 in the inbox) and it's going extremely slowly. What's more, it hangs for multiple (sometimes dozens of) seconds where I can't click, type, etc. I've had it running for many hours and it appears to be maybe 30 to 50 percent done. I looked at syslog and noticed that I'm getting spin dumps (one attached), so it seems there's clearly something going wrong.

Comments and changes to this ticket

  • benny

    benny May 13th, 2014 @ 07:32 PM

    350K messages pushes MailMate to its current limit depending on the hardware used (I know a few users have 4-500K messages). The number of messages in a single mailbox is not a problem. Parts of the design of MailMate do not scale well and although I do have some promising optimizations on my list, MailMate is unlikely to ever be able to handle, e.g., a million messages.

    There could of course be something else wrong such as a message or mailbox triggering an unknown problem, but I assume the problem is the size of the account. It is worth checking though that a virus checker is not making the problem even worse.

    Note that the latest beta should be a bit better, but don't expect it to solve this problem (see the Software Update preferences pane in MailMate or download directly here).

    Note that when adding/editing an account, it is possible to use “Edit Subscriptions...” to only fetch a subset of mailbox -- if that is an option for you.

  • Andrew R

    Andrew R May 13th, 2014 @ 08:06 PM

    Thanks for the info. A bit sad, as I cannot restrict the email and I need (well, want up to the point of needing ;-) ) to keep an archive. Maybe I'll try this for my home email for a while.

  • benny

    benny May 17th, 2014 @ 11:58 AM

    • State changed from “new” to “closed”

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Mac OS X email client.

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