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MailMate rejects me.com password

#764

Hello.

I had a severe issue with the submission pending. Whenever I sent e-mail from my me.com account, the message would end up submission pending. I thought to solve the issue by deleting the account and then recreating it.

However, once I did that, I found I couldn't actually log in to the new account. I am not mistyping the password or using the old one. When I type in the correct password, MailMate comes back with [Server response: “A0 NO [AUTHENTICATIONFAILED] Authentication failed”. Command attempted: “A0 AUTHENTICATE PLAIN ••••••••••”.]

Since I KNOW I'm typing in the correct password and it works on my other e-mail programs, I'm pretty sure the issue is with MailMate. Any help you could give me would be greatly appreciated.

Thanks,

Richard Jones

Reported by Richard Jones · May 9th, 2014 @ 02:32 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    For me.com some users have reported that the username must be username instead of username@me.com. Could you try this (File ▸ Edit IMAP Account ▸ ...)?

    If that doesn't work then send me your server settings using “Help ▸ Send Feedback”.

    May 10th, 2014 @ 11:16 AM

  2. Richard Jones
    Richard Jones

    Yeah, that did it, Benny. Thanks.

    May 12th, 2014 @ 12:37 PM

  3. benny
    benny
    • State changed from new to resolved

    May 12th, 2014 @ 12:52 PM

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