#754 new

Chinese caracter show as "code"

Reported by Michel | May 7th, 2014 @ 10:57 AM


Every now and then some emails in Chinese traditional character are displayed as "code".
Mail.app display them properly though.

A fix would be welcome.
Thanks in advance.

Comments and changes to this ticket

  • Meindert

    Meindert May 9th, 2014 @ 02:50 AM

    You should send benny two or three representative examples via e-mail, copying from View > Show Raw Message so that he can see the headers. Different encodings are used in different fields by different e-mail clients at different times, so I think he needs as much detail as possible.

  • benny

    benny May 9th, 2014 @ 12:12 PM

    • State changed from “new” to “cantreproduce”

    @Michel: I've recently done various improvements with respect to handling badly formatted/encoded messages. If you are not using the current beta of MailMate then please try that (see the Software Update preferences pane in MailMate). If it still doesn't work then do what Meindert suggests (thanks).

  • Michel

    Michel May 9th, 2014 @ 04:53 PM


    I'm using the 4214 build.
    It's only a small fraction of the mails in Chinese characters that do not display properly.
    I didn't keep this mail and I only get one every now and then.
    If this happen again I will forward it to you.

  • benny

    benny May 10th, 2014 @ 11:06 AM

    @Michel: Thanks, when it happens then you can send it using “Help ▸ Send Feedback”.

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Mac OS X email client.

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