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Address Book Access

#736

Everytime I try to add a contact to the Contacts App., Mailmate says "You have not allowed MailMate to access Contacts". However, there is no mention of the application in the confidentiality tab regarding Contacts.

How can this be fixed ?

Reported by pierre (at baillet) · April 29th, 2014 @ 01:24 PM

State: resolved
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    This is not a known issue.

    • Are you asked to allow MailMate to access Contacts if you restart MailMate?

    • Try the following command in the Terminal and then try relaunching again:

      tccutil reset AddressBook

    Are you on Mavericks?

    April 29th, 2014 @ 02:57 PM

  2. benny
    benny

    When MailMate asks the system for the address book then Apple documentation tells me that it can fail in two cases:

    • "[...] nil if the Address Book database can’t be initialised."
    • "[...] If the user denies your application access to the Address Book database, this method returns nil."

    As far as I can see then MailMate cannot know what actually fails and in your case I think it's the first item.

    When I call tccutil then I never get an error. I think something is wrong with your address book. I suggest trying to restart the computer and see if that helps.

    April 29th, 2014 @ 03:03 PM

  3. benny
    benny
    • State changed from new to resolved

    Thanks for the update.

    April 29th, 2014 @ 09:53 PM

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