#704 ✓cantreproduce
Will Roland

Failed to Send Message

Reported by Will Roland | April 7th, 2014 @ 12:14 AM

All of a sudden, this is happening:

TCP socket was unexpectedly closed.
Tip: Open the Activity Viewer (⌥⌘0) before retrying. The SMTP log file might provide additional information.

SMTP Log File:

00:13:29 C: QUIT
00:13:29 Error: Error sending data.
00:13:29 Clearing connection to smtpout.secureserver.net
00:13:29 Clearing connection to smtpout.secureserver.net
00:13:29 Completed action. Observed read/write timeouts: 8/8

Comments and changes to this ticket

  • benny

    benny April 7th, 2014 @ 07:01 PM

    • State changed from “new” to “cantreproduce”

    I cannot rule out that this is a MailMate bug, but the error “TCP socket was unexpectedly closed” probably means what it says: For some reason the connection to the server was lost. The Activity Viewer, unfortunately, doesn't log while it's closed. Therefore the interesting part of the log is not there. That's why it says “before retrying”. Let me know if you have a more detailed log I can review.

    Thanks for the report.

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