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Scrolling issue

#518

I set up MailMate yesterday, and it looks like all messages have downloaded, but scrolling is extremely unresponsive and choppy. I don't have this problem on Safari or on the Apple Mail app. This choppy scrolling is in both message lists and in messages themselves.

Can you advise how I can resolve this?

Reported by Teddy Svoronos · December 3rd, 2013 @ 08:37 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    How many messages do you have? You can open the “Activity Viewer” (⌥⌘0) to see if the accounts are fully synchronized.

    Could this be related to ticket #510 Poor Touchpad Scrolling Performance in Message View?

    December 3rd, 2013 @ 10:35 PM

  2. Teddy Svoronos
    Teddy Svoronos

    It may be, though I thought that #510 was about choppiness in just the Message view, whereas this encompasses any scrolling in MailMate including lists etc.

    The activity viewer shows both of my accounts to be idle now. Since then small lists and all messages scroll fine, but large lists (such as All Messages) remain choppy. Could this just be a performance issue? I'm running an early 2013 13" retina MBP.

    December 4th, 2013 @ 04:26 AM

  3. benny
    benny

    I guess that could be a performance issue. How many messages do you have in “All Messages”?

    December 4th, 2013 @ 10:21 AM

  4. Teddy Svoronos
    Teddy Svoronos

    About 146,000, so that would make sense. No worries, as my inbox seems to work fine now.

    December 4th, 2013 @ 02:33 PM

  5. benny
    benny
    • State changed from new to cantreproduce

    Ok, that's quite a lot although I'm not sure why it would affect scrolling speed. It affects the time it takes to switch mailboxes and do searches, but this is already on the performance todo.

    I'll mark this as cantreproduce, but it might be implicitly fixed when making other optimizations.

    December 5th, 2013 @ 08:30 AM

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