#463 reproduced
Dennis Jay

Still can't go online with a couple of accounts

Reported by Dennis Jay | October 18th, 2013 @ 01:46 PM

Two of three accounts are offline. The "Take Online" menu option is greyed out. I can send but not receive messages. I downloaded latest version (3790). I know server is online because I am getting messages on my iPhone. Any ideas on how to fix this? Thanks.

Comments and changes to this ticket

  • benny

    benny October 18th, 2013 @ 01:52 PM

    • State changed from “new” to “reproduced”

    The “Take Online” menu item is only available when right-clicking mailboxes under SOURCES. Can this explain it?

    This could be categorized as a bug since MailMate states that the mailbox is offline (e.g., under the universal Inbox). Thanks for making me aware of that (I only do this under SOURCES since for me that it is the “server”-related area).

  • Dennis Jay

    Dennis Jay October 18th, 2013 @ 02:15 PM

    Thanks, Benny. That worked. All accounts are now back online.

  • benny

    benny August 20th, 2018 @ 10:50 AM

    • State changed from “reproduced” to “fixcommitted”
  • benny

    benny September 10th, 2018 @ 02:03 PM

    • State changed from “fixcommitted” to “fixreleased”

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