#444 ✓cantreproduce
Jon Barksdale

STMP server that doesn't end in .com doesn't send

Reported by Jon Barksdale | September 13th, 2013 @ 08:40 PM

Our internal mail server (/domain) ends in .internal, and when I had that configured as the smtp server, no auth, port 25, MailMate refused to even try to connect to the server. Adding a hosts entry that faked out a .com ending fixes the issue, with no other configuration changes.

For example:
smtp.mycomp.internal -> trying to send mail never even connects to the server.
smtp.mycomp.com -> works immediately.

  • Never connecting based on activity viewer window as well as sendmail logs on the server side.

Also, I tried to reply with a comment, and it takes me to a screen that looks like it worked, but the comment does't exist when I refresh the ticket.

Comments and changes to this ticket

  • benny

    benny September 14th, 2013 @ 09:29 AM

    Thanks for the feedback. MailMate itself does not treat .internal different than any other suffix, but maybe some system function treats it differently.

    When you write “never even connects to the server” is this then based on the logs in the Activity Viewer (Window menu) or something else?

  • benny

    benny October 10th, 2013 @ 12:18 PM

    • State changed from “new” to “cantreproduce”

    If you had problems writing a comment then please try again. Lighthouse have improved how they handle rejected tickets/comments and I should be able to locate it if it is marked as spam.

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