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Keep failing to handshake

#381

Dear Team,

I have several Gmail account, and I kept failing to make a successful handshake. I rechecked all settings of sources and made sure that I followed Gmail's instruction to set up. But all this are in vain. Would you please help me to diagnose this problem? Thank you very much. Tai

Reported by Tai-Chung Huang · April 17th, 2013 @ 05:49 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    Do you get an error message/window?

    You can also open the Activity Viewer (in the Window menu) and review the log of a connection attempt (retry after opening the window).

    If you want me to review your settings then you can send me the following file by private email (http://freron.com/contact):

    ~/Library/Application Support/MailMate/Sources.plist
    

    April 17th, 2013 @ 06:05 AM

  2. Tai-Chung Huang
    Tai-Chung Huang

    Hi Benny,

    Thank you for this prompt reply. I don't get an error message/window, so no way to get the "Activity Viewer". Sources are either kept synchronizing or shown (offline)/(failed). I attach my "Sources.plist" here.

    April 17th, 2013 @ 01:16 PM

  3. Tai-Chung Huang
    Tai-Chung Huang

    Sorry, I should have sent you the "Sources.plist" in a private mail titled "Keep failing to handshake", which I'm about to do. Thank you!

    April 17th, 2013 @ 01:18 PM

  4. benny
    benny

    The Activity Viewer is available in the Window main menu or using ⌥⌘0. It's not related to an error message.

    Also, I believe Google has had some problems with Gmail today and/or yesterday although I haven't been affected myself. Can you access the accounts using another client?

    April 17th, 2013 @ 04:31 PM

  5. Tai-Chung Huang
    Tai-Chung Huang

    Thank you very much, Benny. My problems resolved on their own. I guess they were caused by Google's problem. Thank you again.

    April 18th, 2013 @ 04:24 AM

  6. benny
    benny
    • State changed from new to resolved

    April 18th, 2013 @ 07:18 AM

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