#3374 ✓resolved
Andy H

Mailmate not Downloading Emails from GMail Account

Reported by Andy H | June 27th, 2024 @ 06:39 PM

Hi Folks

MailMate has stopped downloading mail from one of my two Gmail accounts. To see if this was a server problem I ran Apple Mail, which has downloaded the mail perfectly.

I am using MailMate v. 5937 on a MacBook Air with Ventura 13.4.1. I tried reverting MM to the last stable version, but this made no difference. I have done the obvious things like restarting MM and checking the email displays in date order, newest at the top. I am not sure where to go from here.



Comments and changes to this ticket

  • Andy H

    Andy H June 28th, 2024 @ 06:24 PM


    I discovered that one of the mail accounts was offline in MailMate. I don't know how this happened, but I have rectified it by setting a synchronisation time period and force synchronising the mailbox. Oddly I had done this before to no avail.

    All appears back to normal now.

  • benny

    benny June 30th, 2024 @ 08:11 PM

    • State changed from “new” to “resolved”

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Mac OS X email client.

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