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Mailmate not Downloading Emails from GMail Account

#3374

Hi Folks

MailMate has stopped downloading mail from one of my two Gmail accounts. To see if this was a server problem I ran Apple Mail, which has downloaded the mail perfectly.

I am using MailMate v. 5937 on a MacBook Air with Ventura 13.4.1. I tried reverting MM to the last stable version, but this made no difference. I have done the obvious things like restarting MM and checking the email displays in date order, newest at the top. I am not sure where to go from here.

Thanks

Andy

Reported by Andy H · June 27th, 2024 @ 06:39 PM

State: resolved
Milestone: none
Assigned to: benny benny

Activity

  1. Andy H
    Andy H

    RESOLVED

    I discovered that one of the mail accounts was offline in MailMate. I don't know how this happened, but I have rectified it by setting a synchronisation time period and force synchronising the mailbox. Oddly I had done this before to no avail.

    All appears back to normal now.

    June 28th, 2024 @ 06:24 PM

  2. benny
    benny
    • State changed from new to resolved

    June 30th, 2024 @ 08:11 PM

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