#3319 new
Alexander Babaev

Microsoft account keeps working, but constantly shows "login error" problem

Reported by Alexander Babaev | January 28th, 2024 @ 04:36 PM

I've MS account (@live.com), being using that for years. A week ago or so it started to show "login error" problem dialog. I've regenerated app-specific password, but it still shows it. After I press "OK" there, it works for a while, until the error shows again.

Here are connection logs (look for the "Error: Server response: “C1 NO LOGIN failed.”" part, that is the message that bugs me):

03:51:36 S: * BYE Microsoft Exchange Server IMAP4 server signing off.
03:51:36 S: R16 OK LOGOUT completed.
03:51:36 Clearing connection to outlook.office365.com
03:51:36 Completed action (3). Observed read/write timeouts: 8/8

03:51:36 Handling reply
03:59:34 Running action
03:59:34 Handling request
03:59:34 Ready to run action (type: 1002, retry count: 0)
03:59:34 Synchronizing mailbox: Junk
03:59:34 Selecting mailbox: Junk
03:59:34 Clearing connection to outlook.office365.com
03:59:34 Trying to connect to outlook.office365.com on port 993 (CFNetwork) without STARTTLS (required)
03:59:34 Resolved hostname (outlook.office365.com).
03:59:34 Prepare secure connection...
03:59:34 Successful connection.
03:59:34 Initiating secure connection...
03:59:34 Returned (4)...
03:59:34 Protocol version: kTLSProtocol12
03:59:34 S: * OK The Microsoft Exchange IMAP4 service is ready. [QgBMADAAUABSADAANQBDAEEAMAAwADEAOQAuAG4AYQBtAHAAcgBkADAANQAuAHAAcgBvAGQALgBvAHUAdABsAG8AbwBrAC4AYwBvAG0A]
03:59:34 C: C0 CAPABILITY
03:59:34 S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN AUTH=XOAUTH2 SASL-IR UIDPLUS MOVE ID UNSELECT CHILDREN IDLE NAMESPACE LITERAL+
03:59:34 S: C0 OK CAPABILITY completed.
03:59:34 Reusing latest used password
03:59:34 C: C1 LOGIN ••••••••••
03:59:37 S: C1 NO LOGIN failed.
03:59:37 Error: Server response: “C1 NO LOGIN failed.”. Command attempted: “C1 LOGIN ••••••••••”.
03:59:37 Retrieving password (keychain or user request)
03:59:45 C: C2 LOGIN ••••••••••
03:59:50 S: C2 OK LOGIN completed.
03:59:50 C: C3 CAPABILITY
03:59:50 S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN AUTH=XOAUTH2 SASL-IR UIDPLUS MOVE ID UNSELECT CLIENTACCESSRULES CLIENTNETWORKPRESENCELOCATION BACKENDAUTHENTICATE CHILDREN IDLE NAMESPACE LITERAL+
03:59:50 S: C3 OK CAPABILITY completed.
03:59:50 C: C4 ID ("name" "MailMate" "version" "r5937" "vendor" "Freron Software" "contact" "mm-imap-id@freron.com")
03:59:50 S: * ID ("name" "Microsoft.Exchange.Imap4.Imap4Server" "version" "15.20")
03:59:50 S: C4 OK ID completed
03:59:50 C: C5 SELECT Junk
03:59:51 S: * 0 EXISTS
03:59:51 S: * 0 RECENT
03:59:51 S: * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)
03:59:51 S: * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags
03:59:51 S: * OK [UIDVALIDITY 285] UIDVALIDITY value
03:59:51 S: * OK [UIDNEXT 69] The next unique identifier value
03:59:51 S: C5 OK [READ-WRITE] SELECT completed.
03:59:51 C: C6 NOOP
03:59:51 S: C6 OK NOOP completed.
03:59:51 Performing full synchronization.
03:59:51 C: C7 UID FETCH 1:68 (UID FLAGS)
03:59:51 S: C7 OK FETCH completed.
03:59:51 Completed action (1002). Observed read/write timeouts: 8/8

03:59:51 Handling reply
03:59:51 Running action
03:59:51 Handling request
03:59:51 Ready to run action (type: 1002, retry count: 0)
03:59:51 Synchronizing mailbox: Outbox
03:59:51 Selecting mailbox: Outbox
03:59:51 C: C8 SELECT Outbox
03:59:51 S: * 0 EXISTS
03:59:51 S: * 0 RECENT
03:59:51 S: * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)
03:59:51 S: * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags
03:59:51 S: * OK [UIDVALIDITY 13] UIDVALIDITY value
03:59:51 S: * OK [UIDNEXT 1] The next unique identifier value
03:59:51 S: C8 OK [READ-WRITE] SELECT completed.
03:59:51 C: C9 NOOP
03:59:51 S: C9 OK NOOP completed.
03:59:51 Performing full synchronization.
03:59:51 Completed action (1002). Observed read/write timeouts: 8/8

03:59:51 Handling reply

Comments and changes to this ticket

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket

Pages