#326 ✓cantreproduce
David Crippen

Strange "undo delete" issue

Reported by David Crippen | January 18th, 2013 @ 09:00 PM

When I accidentally delete something, then go to Edit>undu delete, it says it does, but I can't find the deleted message anywhere. Not in inbox and not in "deleted messages". Know where it is?

Thanks in advance.

Comments and changes to this ticket

  • benny

    benny January 18th, 2013 @ 09:05 PM

    That is not a known issue.
    Is it reproducible?
    What is the mailbox location of the message when you delete it?

  • David Crippen

    David Crippen January 18th, 2013 @ 09:22 PM

    It disappears. Not on any folder anywhere. Says it's undeleted but it doesn't pop up in "inbox" and doesn't show up in "Deleted mail" or trash.

    I'll take a series of screen shots and show you.

  • David Crippen

    David Crippen January 18th, 2013 @ 09:39 PM

    1. Test message formulated
    2. Arrives in inbox- deleted
    3. Undelete clicked
    4. Nothing in inbox
    5. Nothing in "deleted mail"
  • benny

    benny January 18th, 2013 @ 09:46 PM

    This really is strange. Try this: Open a new window using ⌥⌘N and see if it shows the same behavior.

    Have you tried restarting MailMate?

    Here is a low level way to verify whether or not MailMate has the messages on disk. Go to the following folder:

    /Users/<login name>/Library/Application Support/MailMate/Messages/

    Going further down the folder tree you should be able to see the messages in the INBOX. (Do not delete or move any of these messages.)

  • David Crippen
  • benny

    benny October 10th, 2013 @ 09:02 AM

    • State changed from “new” to “cantreproduce”

    (Cleaning up tickets. Closing this one due to the lack of a reply.)

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