#3195 new
Alan Dobkin

Feature Enhancement: Drafts and Send Later

Reported by Alan Dobkin | February 7th, 2023 @ 11:42 AM

I love the "Send Later" feature. I recently used it to compose some messages that I later wanted to edit before sending, plus one that I wanted to send earlier than planned. I found a few things confusing about the way this works, so I'd like to propose some improvements.

When editing a normal draft message (not with Send Later), the user can simply double-click on the message to open it in a compose window. Upon sending or saving it, the original draft is automatically deleted so there is no duplicate.

With a draft which is "pending submission" however, this is completely different. Double-clicking on the message does not open a compose window at all. Instead, it does a search for similar messages as if it was not a draft. Selecting "Edit as New Message" seems to be the logical option here, but then that creates a duplicate message. In this case, the original unedited message is also still sent at the previously scheduled time, which could create an embarrassing situation. After trying these other options, I realized the proper solution is to select "Cancel Send", which then automatically opens a compose window. (This popup was a pleasant but unexpected surprise).

One easy way to make this more intuitive is to change the command to: Cancel Send and Edit Message (if that isn't too long). That better describes what it does. Another option is to create a separate command such as "Edit Draft Message" which does not create a duplicate message, although that may be the exact same thing as what "Cancel Send" does now. I'd also suggest this be the default when double-clicking on a message which is pending submission so they function similarly to editing any other draft message.

Lastly, it would be very helpful if there are some context-sensitive buttons added to the GUI to Send Now, Cancel Send, Edit, etc. In particular, users shouldn't have to know to press the Control key to find the Send Now feature, as that is likely to be needed fairly often.

Thanks for considering these improvements!

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