#3120 ✓resolved
tx3ch

Exchange server with IMAP

Reported by tx3ch | August 31st, 2022 @ 04:52 PM

Hello,

I try to connect to with MailMate Version 1.13.2 (5673) on a M1 to an Exchange server with IMAP (without OAuth2) and I get the following error:

16:48:41 Handling reply
16:48:41 Running action
16:48:41 Sending request (2)
16:48:41 Handling request
16:48:41 Clearing connection to outlook.office365.com
16:48:42 Ready to run action (retry count: 1)
16:48:42 Clearing connection to outlook.office365.com
16:48:42 Trying to connect to outlook.office365.com on port 993 (CFNetwork) without STARTTLS (required)
16:48:42 Resolved hostname (outlook.office365.com).
16:48:42 Prepare secure connection...
16:48:42 Successful connection.
16:48:42 Initiating secure connection...
16:48:42 Returned (4)...
16:48:42 Protocol version: kTLSProtocol12
16:48:42 S: * OK The Microsoft Exchange IMAP4 service is ready. [WgBSADIAUAAyADcAOABDAEEAMAAwADMANAAuAEMASABFAFAAMgA3ADgALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]
16:48:42 C: A0 CAPABILITY
16:48:42 S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN AUTH=XOAUTH2 SASL-IR UIDPLUS ID UNSELECT CHILDREN IDLE NAMESPACE LITERAL+
16:48:42 S: A0 OK CAPABILITY completed.
16:48:42 Retrieving password (keychain or user request)
16:48:42 C: A1 AUTHENTICATE PLAIN ••••••••••
16:48:43 S: A1 NO AUTHENTICATE failed.
16:48:43 Error: Server response: “A1 NO AUTHENTICATE failed.”. Command attempted: “A1 AUTHENTICATE PLAIN ••••••••••”.
16:48:43 Retrieving password (keychain or user request)
16:48:43 C: A2 LOGIN ••••••••••
16:48:44 S: A2 NO LOGIN failed.
16:48:44 Error: Server response: “A2 NO LOGIN failed.”. Command attempted: “A2 LOGIN ••••••••••”.
16:48:44 Retrieving password (keychain or user request)
16:49:08 C: A3 LOGIN ••••••••••
16:49:09 S: A3 NO LOGIN failed.
16:49:09 Error: Server response: “A3 NO LOGIN failed.”. Command attempted: “A3 LOGIN ••••••••••”.
16:49:09 Retrieving password (keychain or user request)
16:49:14 C: A4 LOGIN ••••••••••
16:49:15 S: A4 NO LOGIN failed.
16:49:15 Error: Server response: “A4 NO LOGIN failed.”. Command attempted: “A4 LOGIN ••••••••••”.
16:49:15 Retrieving password (keychain or user request)
16:49:18 Error: Failed to retrieve password for account.
16:49:18 Error code: 5
16:49:18 Failed action (1000). Reset observed read/write timeouts: 30/30
16:49:18 Handling reply
16:49:18 Terminating non-running connection...

various configurations have been tried without success and the password is certainly correct.

Thanks for your help.

Comments and changes to this ticket

  • benny

    benny September 5th, 2022 @ 12:47 PM

    • State changed from “new” to “resolved”

    You will very likely need OAuth2 to make this work, but this is only available in beta/test releases of MailMate. Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to get the latest test release.

    Let me know if this does not help.

  • tx3ch

    tx3ch September 5th, 2022 @ 02:50 PM

    Hello Benny

    I have now tested this with the beta/test and OAuth2 seems to really work. Thank you very much, that would solve the problem of being able to check email without 2FA.

    Thanks for your help!

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