#3116 ✓resolved
Josh Doyle

Inbox not mapping to source Inbox folders

Reported by Josh Doyle | August 22nd, 2022 @ 11:57 PM

I have added two accounts: Outlook 365 and Gmail. Mailmate's Standard Inbox is not mapping to each account's Inbox folder. Both of these folders are available in Mailmate and displayed under each source. I can view and interact with each folder individually but the Standard Inbox is useless. All of the other standard mailboxes (Drafts, Sent, etc) are working correctly. I'm using a Mac Air Silicon M2, macOS Monterey 12.5.1, and Mailmate version 1.14 (5852).

Please advise.

Comments and changes to this ticket

  • benny

    benny September 5th, 2022 @ 11:40 AM

    • State changed from “new” to “resolved”

    Most likely guess: Go the the Submailboxes pane of the Inbox settings (mailbox editor). Then enable “Submailbox for the messages of each account”. (This should be enabled by default...)

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