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notification sound not working

#3098

For the past few releases I've had, the notification sound for new messages is not playing. I'm on the latest beta release, still not working.

Thanks,
Cheshire

Reported by Cheshire · July 4th, 2022 @ 05:05 AM

State: resolved
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    Check your settings in “System Preferences > Notifications & Focus > MailMate”. Then let me know if that does not help.

    July 15th, 2022 @ 05:39 AM

  2. Cheshire
    Cheshire

    That worked, thanks! I've never had to use that panel in preferences before. Is that new? Why would it have turned itself off?

    Thanks,
    Cheshire

    July 15th, 2022 @ 06:20 AM

  3. benny
    benny
    • State changed from new to resolved

    It's relatively new that MailMate uses the notifications system to play sounds. I had to make this change to make MailMate behave better, e.g., when using the “Do Not Disturb” feature.

    In other words, notifications have probably been turned off for you for a long time, but updating MailMate then made this noticeable (due to the lack of sounds).

    July 15th, 2022 @ 06:27 AM

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