#3040 new

iCloud doesn't work

Reported by Fabio | March 28th, 2022 @ 05:57 PM

The iCloud connection suddenly stopped working.
The same account works effortlessly with Apple mail.

I receive the following message.

IMAP problem for "iCloud" account
MailMate encountered the following error:
"Server response: "I8 BAD Parse Error (took 0 ms)"".
Mailbox: "Archive".

Mailmate version: Version 1.13.2 (5673)
Any suggestions?

Thank you

Comments and changes to this ticket

  • benny

    benny April 20th, 2022 @ 09:47 AM

    My guess is that it might be related to a message that MailMate is trying to upload to the server, but it doesn't like it. The email is in the Archive mailbox. If you select the mailbox, enable the UID column in the message list, and then sort by it, you'll be able to locate any emails not uploaded yet.

    You can send me logs like this:

    • Open the Activity Viewer (Window menu).
    • Trigger the issue.
    • Use “Help > Send Server Logs”.

    Then I can see when the parse error happens.

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile »

Mac OS X email client.

Shared Ticket Bins

People watching this ticket