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Synchronization with server not working?

#3035

1.) I have a laptop running Mailmate 5673 (Catalina 10.15.7). I access email and read some emails from a source (e.g. amazon.com), leaving 2 unread.

2.) I use Mailmate Version 1.14 (5852) on a Mac Mini running Monterey 12.2.1 and it continues to show more unread messages from the source, more than the two, including some I know I just read on the other computer.

3) I manually sync the account on both instances of Mailmate, no effect.

4) I check with web mail on the mail server, and also with Apple Mail on Monterey, and both show only two unread messages.

How can I fix the Monterey Mailmate 1.14 to actually sync with the server? It receives new mail but does not seem to recognize when mail has been read.

Reported by Frederick Hirsch · March 23rd, 2022 @ 08:11 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    Does it work if you use “Take Offline” followed by “Take Online” on the account under Sources in the mailbox list?

    March 25th, 2022 @ 01:27 PM

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