#3015 new
Henry Seiden

MM 1.14 Trial Build 5871: Sent Folder contents for one account has missing items (missing ALOT of email

Reported by Henry Seiden | February 22nd, 2022 @ 09:27 PM

Suddenly, after fooling around with general settings of Layout menu, I found many of the emails in my Sent Folder for the account missing. Cannot get them back, although they exist on the server (checked on line and on Mail.app for this IMAP account, info@techworkspro.com.

How shall I troubleshoot this further?

Comments and changes to this ticket

  • Henry Seiden

    Henry Seiden February 23rd, 2022 @ 12:34 AM

    So far I tried reinstalling previous settings (a la new installation) with no resolution to the issue of odd-looking sub folders that cannot be removed from the All Sent messages>Account Folder for one account (Techworkspro[info]). I believe I see iy up by threading the messages there but cannot unthread them and delete those sub accounts.

  • benny

    benny February 23rd, 2022 @ 12:48 PM

    Go to the related account under Sources and see if you can find the IMAP folder containing the sent messages. If you can, use “Mailbox > Mailbox Type > Sent Messages” to explicitly mark it as the one MailMate considers to be sent messages.

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Mac OS X email client.

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