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MM 1.14 Trial Build 5871: Sent Folder contents for one account has missing items (missing ALOT of email

#3015

Suddenly, after fooling around with general settings of Layout menu, I found many of the emails in my Sent Folder for the account missing. Cannot get them back, although they exist on the server (checked on line and on Mail.app for this IMAP account, info@techworkspro.com.

How shall I troubleshoot this further?

Reported by Henry Seiden · February 22nd, 2022 @ 09:27 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Henry Seiden
    Henry Seiden

    So far I tried reinstalling previous settings (a la new installation) with no resolution to the issue of odd-looking sub folders that cannot be removed from the All Sent messages>Account Folder for one account (Techworkspro[info]). I believe I see iy up by threading the messages there but cannot unthread them and delete those sub accounts.

    February 23rd, 2022 @ 12:34 AM

  2. benny
    benny

    Go to the related account under Sources and see if you can find the IMAP folder containing the sent messages. If you can, use “Mailbox > Mailbox Type > Sent Messages” to explicitly mark it as the one MailMate considers to be sent messages.

    February 23rd, 2022 @ 12:48 PM

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