#2973 ✓resolved
Martin McCallion

My Junk mailbox has stopped working

Reported by Martin McCallion | December 17th, 2021 @ 04:39 PM

My 'Junk' mailbox is no longer showing any content, even though the spam mailboxes in my accounts have some mails in them. I tried creating a smart mailbox that just shows the contents of the various spam boxes, and that works. But of course, it doesn't have the Junk attribute that lets me right-click and empty.

So is there something I can do to reset or re-enable my junk functionality?

Comments and changes to this ticket

  • benny

    benny December 29th, 2021 @ 11:14 AM

    • State changed from “new” to “resolved”

    Select the Junk mailbox of each account under Sources in the mailbox list and check the “Mailbox ▸ Mailbox Type” status of each of them.

    Let me know if this does not help.

  • Martin McCallion

    Martin McCallion December 31st, 2021 @ 03:16 PM

    Well that's weird. I could have sworn I had already done that. But I checked now, and the main spam mailbox was not set to 'Junk' type. It now is, and everything's working again. Many thanks.

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