#2959 new
Daniel Corn

Message window not responding to keyboard

Reported by Daniel Corn | November 23rd, 2021 @ 02:01 PM

Often after having MailMate open for some time, the message windows stop responding to keyboard events.

E.g.: I open a message in a new window to read it (I've got Message View collapsed). Now I want to mark it as unread with CMD+SHIFT+U, but the message window does not respond. Then I want to close that window with CMD+W, but it doesn't respond.

The interesting thing is, when I send the CMD+SHIFT+U command (with active Message Window) and I click on the View Window, the Viewer Window will handle the last sent sequence.

MailMate: 5848
macOS: 11.6
with GPGTools

PS: I like MailMate very much!

Comments and changes to this ticket

  • benny

    benny November 26th, 2021 @ 07:42 AM

    A quick attempt to reproduce this failed, but it's also likely some kind of intermediate step is needed.

    I don't use the separate message window myself. Technically, the issue is likely related to the “link” between the main window and the separate message window which exists to, e.g., make undo possible even after closing the message window.

    Do you spot any pattern with respect to when this problem occurs?

  • Daniel Corn

    Daniel Corn November 26th, 2021 @ 12:36 PM

    Unfortunately I didn’t recognise a pattern. I was thinking about whether it is related to some attachments or images embedded in the viewer, but I’m not sure about that :-/

  • benny

    benny November 29th, 2021 @ 02:06 PM

    I'm thinking more like a specific order of events. Switching between windows, multiple single message windows, closing/opening windows, selecting other messages/mailboxes in the main window.

  • Daniel Corn

    Daniel Corn November 29th, 2021 @ 02:16 PM

    Not, that I'm aware of. But I will update the ticket if I detect something.

    A dump wouldn't help in this case?

  • benny

    benny November 30th, 2021 @ 10:48 AM

    Thanks. No, dumping won't help unless I can come up with some kind of debug info to dump.

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