Lighthouse has a new layout. Prefer the old one? Return to the old layout, and switch back any time from the link at the top of each page.

Unable to install on non-admin account

#2818

Recently I've become unable to install updates (largely beta updates) of MailMate because the installer does not request admin authentication and so does not have permission to write to the Applications folder.

This is a recent development; I've not had this problem in the past. It seems to have arisen in the past month or so (time flies).

When I check for a test update, I get the download dialog. After I click Download and Install, the app downloads, and then I get a sheet that reads:-

Failed to Install Update
You don't have permission to save the file "MailMate" in the folder "Applications".

Reported by Mike Conley · May 10th, 2021 @ 05:09 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny
    • State changed from new to reproduced

    This is unfortunately a known problem and I do hope to fix it eventually. It's just not a high priority yet.

    One workaround is to keep a local copy of MailMate in ~/Applications/.

    May 14th, 2021 @ 05:26 AM

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.