#2818 new
Mike Conley

Unable to install on non-admin account

Reported by Mike Conley | May 10th, 2021 @ 05:09 PM

Recently I've become unable to install updates (largely beta updates) of MailMate because the installer does not request admin authentication and so does not have permission to write to the Applications folder.

This is a recent development; I've not had this problem in the past. It seems to have arisen in the past month or so (time flies).

When I check for a test update, I get the download dialog. After I click Download and Install, the app downloads, and then I get a sheet that reads:-

Failed to Install Update
You don't have permission to save the file "MailMate" in the folder "Applications".

Comments and changes to this ticket

  • benny

    benny May 14th, 2021 @ 05:26 AM

    • State changed from “new” to “reproduced”

    This is unfortunately a known problem and I do hope to fix it eventually. It's just not a high priority yet.

    One workaround is to keep a local copy of MailMate in ~/Applications/.

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket