#2808 ✓resolved
Thomas Heinrichsdobler

Search doesn't work

Reported by Thomas Heinrichsdobler | April 19th, 2021 @ 06:56 AM

Entering a search term and hitting Enter doesn't do anything except highlight the search term:

Am I doing it wrong?
Please let me know if you need any additional information.



My system: MailMate/5673/100C8689-56ED-5836-9EE9-7297DEF9915C 10.16.0/x86_64/MacBookPro15,2/8

Comments and changes to this ticket

  • benny

    benny April 19th, 2021 @ 12:04 PM

    There's a known issue where this fails if the same search has been done previously. In any case, please try the latest test release to see if this is still reproducible: MailMate_r5797.

  • benny

    benny April 19th, 2021 @ 01:35 PM

    Hmm, I'm not having this issue. What if you open a new viewer window using ⌥⌘N?

    What if you use a different layout?

  • benny

    benny April 30th, 2021 @ 01:18 PM

    No, the startup time is likely not related.

    Could you try launching MailMate from a Terminal window like this:


    I'd like to know if there is any error output when you do these searches.

    What is your Default Mailbox setting in the toolbar search menu?

  • benny

    benny April 30th, 2021 @ 02:18 PM

    Just a quick note: If you look closely at that output then you'll see that there is some issue with a locally installed ruby gem. I'm not sure exactly why it happens or what MailMate could possibly do to avoid it, but you might be able to fix it by fixing whatever is wrong with that gem (or remove it).

  • benny

    benny May 2nd, 2021 @ 05:53 PM

    • State changed from “new” to “resolved”

    I'm glad it worked. It's kind of a bug that MailMate doesn't report some kind of useful error message.

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket