#2750 new
Andrew R

Cannot set "custom location" for messages to different volume

Reported by Andrew R | February 3rd, 2021 @ 08:26 PM

System: 2020 16" MBP with macOS 11.2, using MailMate 1.14 (5757)

I set up MailMate today on a fresh computer. Here were my steps:

  1. launch
  2. skip adding an IMAP account for the moment
  3. set the mail folder to a folder on a separate volume as follows: I went to Preferences... > General and chose a pre-existing folder on the other volume using "Messages Folder: Custom Location:" (in this case the volume Data/Mail).
  4. add an IMAP account

What happened is that MailMate dumped all my messages into my home folder, in the directory ~/com.freron.MailMate, rather than choosing /Volumes/Data/Mail

Prior to an official fix for this, is there any way to work around this issue?

Comments and changes to this ticket

  • Andrew R

    Andrew R February 3rd, 2021 @ 09:11 PM

    I discovered the problem. To support custom locations, MailMate uses softlink in the directory ~/Library/Application Support/MailMate under the name Messages to point to the directory Messages.noindex inside com.freron.MailMate. The problem appears that it uses a relative path definition to get there (e.g.., ../../../Some/Folder/com.freron.MailMate/Messages.noindex). This explicitly bars setting a separate volume.

    So, two things:

    • I’d recommend adding support for separate volumes to the custom location
    • Until that’s added, make sure the user knows in the documentation and in the preferences themselves that setting a custom folder to a separate volume is not possible.

    FYI, I worked around the problem by manually making a softlink to my desired directory. Worked a charm. :-)

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