#2655 new
Jake Bernstein

Endless activity with G Suite account - Fetch loop

Reported by Jake Bernstein | September 21st, 2020 @ 06:19 PM

One of my 2 Gmail accounts is stuck in some kind of endless loop. I have a gif showing the activity, but here it is:


The H15XXX number is shifting and there are more steps than that with different H15XXX numbers, but hopefully that's enough to identify the problem.

Comments and changes to this ticket

  • Jake Bernstein

    Jake Bernstein September 23rd, 2020 @ 04:15 PM

    Update: This is now causing my G Suite account to be throttled.

  • Jake Bernstein

    Jake Bernstein September 23rd, 2020 @ 11:35 PM

    Update! I managed to get it to stop by killing a series of connections between tags and Gmail labels. I suspect something is happening on the Gmail side with a rule I created or something. Either way, I've found the cause.

  • benny

    benny September 24th, 2020 @ 05:59 PM

    • State changed from “new” to “cantreproduce”

    The handling of Gmail labels and MailMate tags is complex which means it's not impossible that there could be some kind of loop. I haven't seen it before though. Usually throttling is related to very large Gmail accounts which take a long time to (initially) synchronize.

    If you find that some MailMate settings are causing the loop (without a server rule being involved) then try creating some logs for me again. Remember that the Activity Viewer window must be open for logging to be enabled.

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