#2517 new
Frederick Hirsch

Mailmate hangs when adding first signature in preferences

Reported by Frederick Hirsch | April 9th, 2020 @ 12:39 PM

in Mailmate Version 1.13.1 (5671) on Max OS X Sierra 10.12.6 (16G2136)

Mailmate hangs and requires force quit when I try to add a signature

Preferences > Signatures > +

at this point neither Cancel nor OK will exit the dialog but OK does cause the signature to be added.

Comments and changes to this ticket

  • Michael Ray Brown

    Michael Ray Brown May 14th, 2020 @ 09:28 PM

    This occurs on my system, as well, every time I try to compose a signature. I'm testing the same MailMate version on an old MacBook running macOS El Capitan (10.11.6).

  • benny

    benny May 15th, 2020 @ 01:34 PM

    • State changed from “new” to “fixcommitted”

    It'll be a while before I can release a new public release, but I believe this does work in the latest test release: Hold down the option key while clicking “Check Now” in the Software Update preferences pane.

    Let me know if that is not the case.

  • Michael Ray Brown

    Michael Ray Brown May 17th, 2020 @ 06:22 PM

    Alas, the latest public release crashes upon launch. So, no, the fix does not work.

  • benny

    benny May 18th, 2020 @ 01:14 PM

    A crash on launch sounds like a new (unrelated) bug. Could you send me a crash report using “Help > Send Feedback” or let me know what your contact string is in the General preferences pane (if you have enabled sending crash reports).

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