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Crash on clicking browser with attachment preview open

#250

Hi,

Clicking on the mail browser window while an attachment preview window was open (contained a MS Word document)... caused a beachball followed by crash.

Cheers

Rob

Reported by Rob Schumann · April 4th, 2012 @ 04:55 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    Is it reproducible for you? (I cannot trigger the problem.)

    I think it is unrelated to the type of attachment. It is probably some
    particular order of actions/events related to the Quick Look window.

    April 4th, 2012 @ 07:58 AM

  2. Rob Schumann
    Rob Schumann

    Hi Benny,

    I'd have to say it's intermittent, but common... not always a crash, but often prolonged beachball before either crashing or 'resuming' normal operation.

    One thing I did do yesterday was, realising my error in clicking on the browser with the quicklook open, was to near immediately click the close button on the quicklook window. In fact in testing it just now it is this rapid sequence that causes the hang and crash.

    Taking things more sedately everything happened normally and without either beachball or crash...

    Hope that helps some and that you can duplicate it at your end.

    Cheers

    Rob

    April 5th, 2012 @ 02:58 AM

  3. benny
    benny
    • State changed from new to cantreproduce

    Still can't reproduce it. The crash report indicates that it may be related to a particular message, or type of message. Do you see any pattern with regard to messages for which this happens and messages for which this never happens?

    April 5th, 2012 @ 08:26 AM

  4. Rob Schumann
    Rob Schumann

    Nothing I've noticed, except that there must be an attachment.

    I'll try with a few with different attachment types and get back to you... Might be a day or so though as rather pushed for time at the moment.

    Cheers

    Rob

    April 5th, 2012 @ 08:31 AM

  5. benny
    benny

    I have found a bug which may be related to your crashes. When the next update is out you are welcome to update this ticket with the status of the problem.

    April 5th, 2012 @ 10:03 AM

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