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One message refuses to print in MailMate 1.13

#2475

Hey Benny,

I have one specific message that is refusing to print – by shortcut cmd-p as well as the menu link and the icon in the modified toolbar in single-message view. What information could I provide to be helpful in zooming in on a reason? It's not a big problem, it just made me curious (after it drove me nuts for about two minutes).

Best,
Andreas

Reported by Andreas Karsten · December 30th, 2019 @ 06:57 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Andreas Karsten
    Andreas Karsten

    Happens on Version 1.13.1 (5671)

    December 30th, 2019 @ 06:58 AM

  2. Andreas Karsten
    Andreas Karsten

    Have a second message now :)

    December 30th, 2019 @ 07:29 AM

  3. benny
    benny

    Try the latest test release: Hold down option when clicking “Check Now” in the Software Update preferences pane (r5672). If that doesn't help then see if you can find an example email to send me using “Help > Send Feedback”. Make sure to attach it instead of regular forwarding.

    December 30th, 2019 @ 08:03 AM

  4. Andreas Karsten
    Andreas Karsten

    Done – feedback mail with attached message coming your way (5672 didn't change anything)

    December 30th, 2019 @ 08:19 AM

  5. benny
    benny
    • State changed from new to reproduced

    December 30th, 2019 @ 03:39 PM

  6. benny
    benny
    • State changed from reproduced to fixcommitted

    This will be fixed in the next update. The problem was that for some messages (somewhat randomly, but probably worse for complex messages), MailMate would flag part of the message as needing to have its height recomputed, but the recomputation was not always initiated and therefore it was also never completed.

    January 8th, 2020 @ 02:07 PM

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