#2458 new
Dovid Stern

URGENT!! Latest Update causing MailMate to Crash

Reported by Dovid Stern | December 5th, 2019 @ 03:30 PM

After the December 5 update Mailmate crashes when I hit the spacebar while composing an email.

Comments and changes to this ticket

  • Jake Bernstein

    Jake Bernstein December 5th, 2019 @ 04:54 PM

    Yes, and when it doesn't crash (for some reason), the HTML-ization is all messed up. Signatures just stopped working for no apparent reason!

    Please help!

    Can we roll back to the build from a day or two ago?

  • benny

    benny December 5th, 2019 @ 04:57 PM

    • State changed from “new” to “reproduced”

    Previous releases are here: https://updates.mailmate-app.com/archives/

    The r5655 file is the previous public release, but the r5669 release probably also works.

    But I'll be looking into the issue and get an update out. I believe the issue is triggered by unexpected line-break-types in existing HTML signatures. You are welcome to send me the following file after downgrading:

    ~/Library/Application Support/MailMate/Signatures.plist

    Sorry about the inconvenience.

  • benny

    benny December 5th, 2019 @ 10:05 PM

    • State changed from “reproduced” to “fixreleased”

    This should now work again. Let me know if you still get these crashes.

    Go to the Software Update preferences pane if you want to force an update check.

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Mac OS X email client.

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