can't set up new mail account
Reported by Lorraine Goodman | 2019-11-27 10:43:55 UTC
HI BennyI
I've just created a new email account and can't get it to work
through mailmate. It's a gmail account. I've tried
with and without an Auth 02 authorisation but no luck so far. . I
don't have the upload link (it says Upload quota reached) so can't
attach a screenshot of error messagae but the text is 'Unexpected
return code 535 (expected 235):
“5.7.8 Username and Password not accepted'
thanks
Lorraine
Comments and changes to this ticket
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Lorraine Goodman 2019-11-28 17:26:03 UTC
hi Benny
I set up a new mailbox today which is working - still don't know why the other one isn't. But I can't delete the non-functioning mailbox. Delete is greyed out and there's no "source' to be found which is what I think you told someone else to look
for. Can you advise please. Thanks Lorraine
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Mac OS X email client.
benny