#2289 new
Norman Gray

MailMate crashes when deleting source

Reported by Norman Gray | March 20th, 2019 @ 09:11 AM

MailMate crashes when I try to delete a source by right-clicking on the source in the 'Sources' menu and selecting on 'Remove Source'.

You will I think have received a crash report at about 2019-03-20T08:50+0000 or so.

The associated source is offline. I note in ticket https://freron.lighthouseapp.com/projects/58672/tickets/274-unable-to-delete-imap-source that MailMate may potentially have an issue with a source that might be unsynchronised (but that was 2012). However I can't take this source online, since it is a configuration that no longer works: the associated Exchange/IMAP server has been replaced (by Office365, as it happens), and this Source (in MailMate terms) represents my pre-migration configuration, which I have retained until I verified that my replacement post-migration configuration does work.

Thanks for your attention!

Comments and changes to this ticket

  • benny

    benny March 20th, 2019 @ 02:29 PM

    Please try and see if it works in the latest test release: Hold down option when clicking “Check Now” in the Software Update preferences pane.

  • Eric Zeitz

    Eric Zeitz March 20th, 2019 @ 03:30 PM

    I am experiencing this same issue on version My offline source cannot be deleted and causes MailMate to crash. I sent the report.

  • benny

    benny March 20th, 2019 @ 04:49 PM

    @Eric: Please try updating as described in my first reply to this ticket and let me know if the problem persists. Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane.

  • Eric Zeitz

    Eric Zeitz March 20th, 2019 @ 04:55 PM

    The update to fixed the issue for me. I did check for updates prior to, but it returned that I was using the newest. Does the option key check updates to the beta builds?


  • Norman Gray

    Norman Gray March 20th, 2019 @ 08:11 PM

    I updated to Version 1.12.4 (5620) as suggested, and I was able to delete the Source without problems.

    So: fixed! Great work.


  • benny

    benny March 21st, 2019 @ 09:24 AM

    • State changed from “new” to “fixcommitted”

    @Eric: Holding down ⌥ makes MailMate fetch a “Test” release. This is different than Beta which I actually rarely use. This is because I often prefer that an update was explicitly fetched in case I've introduced a new bug (fewer people affected by it).

  • benny

    benny May 27th, 2019 @ 01:05 PM

    • State changed from “fixcommitted” to “fixreleased”

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