#2286 new
Gerald Grow

Re-opening issue on: “Server response: “I11 BAD [TOOBIG] Message too large."

Reported by Gerald Grow | March 15th, 2019 @ 01:46 PM

I am having the same problem reported in ticket 1802:

In a Google Apps email-account I get this error approximately every 10 mins:

"MailMate encountered the following error: “Server response: “I11 BAD [TOOBIG] Message too large. https://support.google.com/mail/answer/6584#limit”.”. Mailbox: “[Gmail]/Drafts”."

I have gone through all the steps I can locate without being able to resolve this issue, including your recommendations about sorting messages. There is no large message in Drafts, and I cannot find one that is obviously defective. Indeed, I wonder if the message is pointing to the problem. Or if there is a problem.

As far as I can tell, Apple Mail does not report a problem. Apps on my android phone (Gmail, TypeApp) have no trouble handling this mail and do not hang with a "message too large" error or any other one.

Is there a way to ignore the problem and keep using the email account?

At present the only option I see is to keep seeing these pop-up error messages every few minutes, or to take my main business email account offline, disabling access to it.

Thanks for any help you can provide.

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Mac OS X email client.

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