#2276 new
Timothy Hare

Repeated crash when attempting to remove Gmail

Reported by Timothy Hare | March 11th, 2019 @ 12:43 PM

Mailmate crashes every time I try to remove Gmail from Mailmate. The Gmail account is still present on restarting Mailmate.

I've been struggling to find a way to get Gmail to work in Mailmate, but it is always throttled even after removing all mailboxes other than the basic (e.g., sent, Drafts, Inbox, etc.). I gave up and just tried to delete Gmail, but I cannot even succeed with that.

Comments and changes to this ticket

  • Varun Yellina

    Varun Yellina March 13th, 2019 @ 01:47 PM

    I've been facing the same issue. In my case I was trying to remove a Protonmail account which was taken offline previously.

  • benny

    benny March 13th, 2019 @ 01:51 PM

    Could you both try the latest test release: Hold down option when clicking “Check Now” in the Software Update preferences pane (in MailMate).

    @Timothy: I'd like to learn more about the Gmail issue. Could you try taking all mailboxes offline within the account except 1 and then see if that synchronizes. If it works then try taking more online until you can possibly locate a mailbox which cannot synchronize.

  • Timothy Hare

    Timothy Hare March 14th, 2019 @ 01:28 PM

    I already systematically took all mailboxes offline until only the Inbox was on. There was no apparent change in functionality. But I will try again.

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