#2265 Can't send emails from MaleMate app anymore - MailMate

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#2265 new

Can't send emails from MaleMate app anymore

Reported by Ilia Zaitsev | February 21st, 2019 @ 06:53 AM

Hi,

Somehow I can't send messages from MailMate anymore. I am not sure when and why it happened but it is already a few weeks or so. I receive all emails but can't respond to any. The application makes a try but the message sits in the "Sending" folder for a long time, and then it says that it wasn't delivered.

I guess that probably something is wrong with authentification. However, I didn't change anything. How can I figure out what goes wrong and fix it? What information should I provide to resolve this issue?

Version 1.12.4 (5594)

Comments and changes to this ticket

benny February 21st, 2019 @ 12:31 PM
Use “Help ▸ Send Feedback” in MailMate to send me a screenshot of your account settings. If there is no obvious issue then I'll provide instructions to create some logs.

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