My company has a bit of a complicated setup, and just
implemented multi-factor authentication with an identity provider
connected to Office 365. When I try to login with my credentials,
nothing happens. It doesn't seem to be rejecting my password.
I've successfully done this before, but not since we implemented
MFA. There is no way through our IdP to get an application specific
password. I've confirmed that IMAP is enabled on our Office365
account.
Any advice or ideas appreciated.
From the Activity Viewer:
16:37:48 Handling reply
16:37:48 Running action
16:37:48 Sending request (2)
16:37:48 Handling request
16:37:48 Clearing connection to outlook.office365.com
16:37:51 Ready to run action (retry count: 3)
16:37:51 Clearing connection to outlook.office365.com
16:37:51 Trying to connect to outlook.office365.com on port 993
(CFNetwork) without STARTTLS (not required)
16:37:51 Resolved hostname (outlook.office365.com).
16:37:51 Successful connection.
16:38:45 S:
16:38:45 Error code: 9
16:38:45 New timeout values (8/8): 81/81
16:38:45 Failed action (1000). Reset observed read/write timeouts:
8/8
16:38:45 Handling reply
16:38:45 Error: Failed multiple retries (4). Final error code was
9.
16:38:45 Terminating non-running connection...
16:38:55 Running action
16:38:55 Sending request (3)
16:38:55 Handling request
16:38:55 Clearing connection to outlook.office365.com
16:38:55 Ready to run action (retry count: 0)
16:38:55 Clearing connection to outlook.office365.com
16:38:55 Trying to connect to outlook.office365.com on port 993
(CFNetwork) without STARTTLS (not required)
16:38:55 Resolved hostname (outlook.office365.com).
16:38:55 Successful connection.
16:39:55 Waited 60 seconds on read.
16:39:55 Error: Reading ended without error.
16:39:55 S: <<< terminated reading >>>
16:39:55 Error code: 10
16:39:55 Failed action (1000). Reset observed read/write timeouts:
40/8
Scott Palmer