Freron MailMate

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  Andreas Jung January 7th, 2019 @ 05:43 PM

  Mailmate r5579

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  vermagic January 8th, 2019 @ 06:01 PM

  I have the same problem - any way to uninstall and delete all the files and start with a fresh copy of mailmate?

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  Roland Brödel January 11th, 2019 @ 05:15 PM

  I have the same problem - I can rename the mailbox but not able to delete:

  17:03:00 S: N0 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 XXXXXXXXX QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY SPECIAL-USE XXXXXXXXXXXXXXXX QUOTA] Logged in  
  17:03:00 C: N1 CAPABILITY  
  17:03:00 S: * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 XXXXXXXXX QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY SPECIAL-USE XXXXXXXXXXXXXXXX QUOTA  
  17:03:00 S: N1 OK Capability completed (0.001 + 0.000 secs).  
  17:03:00 C: N2 ID ("name" "MailMate" "version" "r5579" "vendor" "Freron Software" "contact" "mm-imap-id@freron.com")  
  17:03:00 S: * ID ("name" "Dovecot")  
  17:03:00 S: N2 OK ID completed (0.001 + 0.000 secs).  
  17:03:00 Deleting mailbox (INBOX/to delet)  
  17:03:00 C: N3 LIST INBOX ""  
  17:03:00 S: * LIST (\Noselect) "." INBOX.  
  17:03:00 S: N3 OK List completed (0.001 + 0.000 secs).  
  17:03:00 C: N4 EXAMINE "INBOX.to delet"  
  17:03:00 S: N4 NO Mailbox doesn't exist: INBOX.to delet (0.001 + 0.000 secs).  
  17:03:00 Error: Server response: “N4 NO Mailbox doesn't exist: INBOX.to delet (0.001 + 0.000 secs).”. Command attempted: “N4 EXAMINE "INBOX.to delet"”.  
  17:03:00 Error code: 1001  
  17:03:00 Failed action (1013). Reset observed read/write timeouts: 8/8
  

  
  17:03:27 S: O1 OK Capability completed (0.001 + 0.000 secs).  
  17:03:27 C: O2 ID ("name" "MailMate" "version" "r5579" "vendor" "Freron Software" "contact" "mm-imap-id@freron.com")  
  17:03:27 S: * ID ("name" "Dovecot")  
  17:03:27 S: O2 OK ID completed (0.001 + 0.000 secs).  
  17:03:27 Renaming mailbox (INBOX/to delet)  
  17:03:27 C: O3 LIST INBOX ""  
  17:03:27 S: * LIST (\Noselect) "." INBOX.  
  17:03:27 S: O3 OK List completed (0.001 + 0.000 secs).  
  17:03:27 C: O4 LIST INBOX ""  
  17:03:27 S: * LIST (\Noselect) "." INBOX.  
  17:03:27 S: O4 OK List completed (0.001 + 0.000 secs).  
  17:03:27 C: O5 RENAME "INBOX.to delet" "INBOX.todelete"  
  17:03:27 S: O5 OK Rename completed (0.002 + 0.000 + 0.001 secs).  
  17:03:27 Completed action (1014). Observed read/write timeouts: 8/8
  

  Thanks for your help
  Roland

• 

  benny January 18th, 2019 @ 10:52 AM

  @vermagic: I would prefer to fix the issue :)

  You can help me by providing a set of logs like this:

  • Update to the latest test release: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane.
  • Open the Activity Viewer (⌥⌘0).
  • Relaunch MailMate.
  • Wait for the deletion to fail (try to take the deleted mailboxes online if they are offline).
  • Use “Help ▸ Send Server Logs” (reference this ticket).

  Also, the following file would be helpful:

  /Users/<username>/Library/Application Support/MailMate/Messages/IMAP/<account>/State.plist
  

  I should hopefully then be able to reproduce the issue(s).

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  Andreas Jung January 18th, 2019 @ 12:06 PM

  r5588 did not solve the problem (thought that beta builds enabled + check now would do the same).

  Modifying the plist file manually solved the issue for me.

• 

  benny January 18th, 2019 @ 12:10 PM

  @Andreas: Thanks for checking! I'll use the data from you to see if I can reproduce and fix the issue.

• 

  benny January 21st, 2019 @ 11:39 AM

  • State changed from “new” to “cantreproduce”

  Unfortunately, I couldn't reproduce the problem.

  @Roland: Do you still have the problem with the latest test release?