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Crashing on Reply - but not all emails

#2218

Fresh Majove 10.14.2 Install (Clean using APFS) over Xmas. Latest MailMate

Mailmate crashing on Reply to certain messages - all accounts.

Should have some example crash rpts via your direct reporting tool (and Apple crash rpts)

Can't yet work out what emails, actions are causing the crash but its seems like a large volume crash when i hit reply (50% of my emails)

I've tried upgrading to cutting edge via alt key update - no joy + downgraded app to r5568 - no joy.

Any know issues around this?, i see a few other reports over time but no big threads on it

Reported by Org · January 3rd, 2019 @ 01:13 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Org
    Org

    Seems (hopefully) I maybe figured this out.

    In one account *'Email Address(es)' field had a malformed email address (accidentally added my name instead of an email address).

    *3rd field down in IMAP account Settings.

    Additional note:

    • the email account with above error is a 'catch all' type with a '*@domain.com' login username for server. In case that had an additional impact.
    • replying to emails from all 5 accounts crashed the app not just the account with malformed 'Email Address(es)

    Will update again if any issues come up.

    January 5th, 2019 @ 03:37 PM

  2. Org
    Org

    Can close this now.

    I've not had any crashes on reply since ensured Account>'Email Address(es)' field had properly formed email address.

    but a check/warning dialog if user enters something in account settings that it doesn't like would be nice, frustrating couple of days there.

    January 7th, 2019 @ 02:35 PM

  3. benny
    benny
    • State changed from new to reproduced

    January 18th, 2019 @ 02:23 PM

  4. benny
    benny
    • State changed from reproduced to fixcommitted

    January 18th, 2019 @ 02:47 PM

  5. benny
    benny
    • State changed from fixcommitted to fixreleased

    January 23rd, 2019 @ 09:32 AM

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